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Extra Gum

Extra Gum

www.extragum.com
What is your customer experience with Extra Gum?

Extra Gum Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Extra Gum has a 3.5 star rating from 3 reviews; 100% would likely recommend. Reviews are mixed with a 67% positive share. Pros note good taste; cons report broken or missing pieces and ingredient concerns.

Key Takeaways for Future Customers

  • Check Extra Gum reviews for ingredient changes and package counts before purchase.
  • Inspect packages on opening and contact customer service promptly for refunds or replacements.

Negative Feedback / Risk Areas

  • Reports of missing or half pieces and inconsistent item counts.
  • Allergy and ingredient concerns led to complaints and calls for clearer labeling.
  • Some customers report difficulty reaching support and resolving issues.

Positive Feedback

Taste is praised and recent recommendations say they would recommend Extra Gum to friends.

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Media from reviews

Extra Gum - Problem with starburst
Extra Gum - Problem with starburst - Image 2Extra Gum - Insatisfaction concernant une gomme manquanteExtra Gum - Insatisfaction concernant une gomme manquante - Image 2Extra Gum - Probllème avec life saversExtra Gum - Probllème avec life savers - Image 2Extra Gum - Probllème avec life savers - Image 3
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PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Show reviews that mention
candies experience mars email wrapping half starburst problem thanks starbursts
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Resolved
Jamela Njh
map-marker Littleton, Colorado

Resolved: I want to tell them my son had an allergic reaction

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AI Highlights
  • - Packaging print was too small to read.
  • - Son is allergic to soy.
  • - Gum caused mouth numbness, tongue swelling, foaming, and sweating.
Updated by user Feb 13, 2026

Company fixed the issue and I have been provided with discount on future orders.

Original review Feb 13, 2026

So I wanted to be nice and buy my son a pack of Extra Gum long-lasting flavor polar ice from your company to be nice because he's always wanting gum, and my son is allergic to soy. In your company's container, the words were too small, and I could not read them.

Then his mouth started going numb, and his tongue started swelling. He started foaming and sweating, and then he said, 'Mom, I think I'm a furry.' No.

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Tristen C Soi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Denver, Colorado

Problem with starburst

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Extra Gum - Problem with starburst
Extra Gum - Problem with starburst - Image 2

One of my starbursts came in half, but it's okay; I just thought I'd let you know. Thanks for it!

User's recommendation: Watch out for a partial Starburst

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Adara Gsp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Good experience! They did helped me:)

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I wanted to complain about a Mars product, the Starburst candies.

One of the candies came without the wrapping paper.

I called and I got to solve it by sending an email to starburst.

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Anonymous
map-marker Mercier, Quebec

Insatisfaction concernant une gomme manquante

AI Highlights
  • - Customer reports a faulty item: eraser arrived cut in half, only half received.
  • - They want a quick remedy and fast response.
Extra Gum - Insatisfaction concernant une gomme manquante
Extra Gum - Insatisfaction concernant une gomme manquante - Image 2

Bonjour,

Je vous écris concernant une anomalie dans mon dernier achat. En ouvrant le paquet de gommes, jai constaté que lune delles était coupée en deux, et je nai donc reçu que la moitié de cette gomme. Je suis vraiment déçue par ce manque de qualité et jaimerais savoir ce que vous proposez pour corriger cette situation.

Merci de bien vouloir me répondre rapidement.

Cordialement: Rebecca Roy

User's recommendation: Verify the package before buying it

View full review
Anonymous
map-marker Phoenix, Arizona

Complaint about aspertame in your gum

AI Highlights
  • - The gum tastes different.
  • - It lists aspartame in the ingredients.
  • - I plan to return the gum and note Alzheimer's concerns.

I used to love spearmint extra gum.I haven't checked them for a long time. I just purchased some and noticed it did not taste the same.Read the ingredients and it has aspartame.

Now I have to take the gum back. My mother passed from alzheimer's Aspertain causes alzheimers

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gilles C Ybc

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Varennes, Quebec

Probllème avec life savers

Extra Gum - Probllème avec life savers
Extra Gum - Probllème avec life savers - Image 2
Extra Gum - Probllème avec life savers - Image 3
Extra Gum - Probllème avec life savers - Image 4
Contains 1 confidential file for company representatives

Bonjour mon nom est Gilles chartrand mes coordonnée sont 2640 René-gaultier Varennes Québec Canada J3X1W1

Loss:
$3
Pros:
  • Tres bonne
Cons:
  • Toute briser

Preferred solution: Price reduction

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Anonymous
map-marker Newham, Northumberland

Complaint about T.V. advert

The latest T,V advert with mouths talking from people's foreheads is sickening. Trypophbic hates it.

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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Fredericksburg, Virginia

Question

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Extra Gum - Question
Contains 1 confidential file for company representatives

Question about gums and other stuff like gum and stuff like that but Im dog Goff and all of that stuff is like a big thing forgets of

User's recommendation: It tastes good

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Anonymous
map-marker Philadelphia, Pennsylvania

Bag has incorrect number of items

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AI Highlights
  • - The bag says 48 items, but counts are 32, 37, or 41; the buyer pays for the stated count but does not get it.
  • - The 800 number on the bag reroutes.

Bag says 48 items to a bag of There never have been 48 items. Sometimes only 32, sometimes 37 and sometimes only 41.

Someone needs to verify the number of stated items. I am paying to receive stated number of items on the packaging. I am not getting the number states on the packaging. And when I call the 800 number on the outside of the bag, I get rerouted to another number.

What is going on here?

Mars Company needs to follow this up. Thank you

User's recommendation: Count number of items when opening a bag.

View full review

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